Have questions? We can help! Take a look at our frequently asked questions list below!
Do you offer Emergency Repairs?
Yes! We offer emergency tarp services when your roof has been damaged in a storm, even if it is after hours or on a weekend. The fastest way to connect with us for after-hours emergency work is to TEXT 314-489-4686. We can get you covered up and then come back when the storm is past to make more permanent repairs or replacement.
Do I need to get three bids for my insurance work?
Insurance companies have deemed that you as a homeowner have the right to use the contractor of your choice. Many people think they need to get three estimates for the work. You do not. The insurance company has already set the price for the work so there is no bidding to be done on cost. You should select the contractor that you trust will give you a quality job. If you have not worked with Roady Exteriors in the past, we suggest you read the google reviews that have been posted about us and, if you were referred to us by a previous customer of ours, speak with them about their experience. We'd love to earn your business!
Will you waive the deductible on my insurance claim?
Unfortunately, some contractors will attempt to gain your business by offering to waive your deductible, give you money back after the fact, or utilize other similar gimmicks. These things all create a scenario in which the contractor, the homeowner, or both, are committing insurance fraud. Roady Exteriors does not engage in any of this. Besides our desire to stay on the right side of the law, we figure that if you see us cheating the insurance company it would be hard for you to trust that we aren't cheating you by cutting corners once we are on your roof. Our integrity and your peace of mind is too important to us for us to engage in this behavior.
What geographical area do you work in?
Our residential work is in the St. Louis metro and Metro East area. If you could drive to the Arch in an hour or less, we service your area. Our commercial and government work encompasses all of Missouri and Illinois with the exception of Cook County (sorry, Chicago).
What makes you any different from the next company?
We have highly-skilled workers. But we aren’t naïve enough to think we are the only company in the Midwest that has crews that know what they’re doing. We feel like the real difference is in how we take ownership and responsibility for a project. We really do want to take care of your building and allow you to be free to take care of your business. Our work has to meet our own approval before we ask you to look at it. We value treating people the way we’d want to be treated before the project begins, during the construction process, and after final completion. Our clients tell us this is what keeps them coming back when they need another project completed.